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Dasseti Client Success: More Than Support - A True Partner

 

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The Dasseti Difference: A True Extension of Your Team

We combine technology expertise and investment management industry experience to help you unlock the full potential of Dasseti—quickly and seamlessly.

  • Personalized Onboarding – From data migration to training, we ensure a smooth transition.
  • Ongoing Support – Our dedicated CSMs are available 24 hours, acting as an extension of your team.
  • Continuous Optimization – We proactively gather feedback and refine the platform based on client needs.

Global Coverage, Local Presence

With experts across four continents, Dasseti ensures you have access to support—wherever you are.

  • In-region CSMs for direct, localized assistance
  • 24-hour global support using a follow-the-sun model
  • Quarterly feedback & product updates based on real client input
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Making Your Interactions With Respondents Seamless 

Dasseti provides dedicated support to both clients and respondents, ensuring an efficient and 
collaborative process. This results in faster turnarounds, higher-quality data, and a smoother 
due diligence experience for everyone.
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DASSETI CSM

Your Journey with Dasseti: Step-by-Step Support

Onboarding

We handle data migration, setup, and training to get you up and running.

Early Care

Hands-on support continues after go-live, with frequent check-ins.

Business as Usual

Transitioning to self-service tools, but always with a CSM available.

Ongoing Optimization

Quarterly reviews and 24 hour assistance to ensure lasting success.

Hear from our team

We caught up with members of Dasseti’s Client Success Team to hear how they deliver unparalleled value for lasting client success. 

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